FREQUENTLY ASKED QUESTIONS

Registration

I want to sign up for the Publix Savannah Women's Half Marathon & 5K. Where do I register?


Simply click the Register button in the upper right hand corner of our website where it will take you to our registration platform. Online registration closes on November 18, 2020 at 11:59 p.m. Last minute registration will be available at the Fashion Fitness Expo & Packet Pick-Up on November 20, 2020 from 11 a.m. – 7 pm. There will be NO race day registration available.




How do I confirm if I am registered for the event?


You can confirm your registration by clicking here or by visiting the Confirm Registration link on our registration page on RaceRoster.com.




What do I receive with my registration?


Participants of the Publix Savannah Women’s Half & 5K will receive the following items with their registration: Exclusive runner gift
Finisher medal
Invitation to our Virtual Race Bag for exclusive coupons
Goodies from some of our local partners
FREE admission to our Yoga in the Square event on Sunday, November 22, 2020




Are men allowed to register for the Publix Savannah Women's Half & 5K?


The Publix Savannah Women’s Half Marathon & 5K is a women’s specific event gifts, themes and vendors all being tailored for women. However, men are allowed to register for the event. Men will NOT be eligible to receive any post-race finisher awards (top overall, top age group) in either the Half Marathon or the 5K.




Do you offer team/group registration?


No, we do not have any group registration available at this time.




Are there a limited number of runners allowed at the Publix Savannah Women's Half & 5K.


The Publix Savannah Women’s Half Marathon will be limited to 4,000 runners.




Do you offer police, fire or military discounts for the Publix Savannah Women's Half & 5K?


No. Prices are as advertised on our registration website.




Do you offer a VIP ticket for the Publix Savannah Women's Half & 5K?


Yes, the Publix Savannah Women’s Half & 5K offers participants the option to purchase tickets to the VIP Experience, which provides participants with VIP access after you finish the race, where you are free to enjoy the VIP tent, presented by Savannah Magazine. This package includes a year subscription to Savannah Magazine, exclusive VIP gift, access to the VIP tent on race day in the post-race party area with hot breakfast, coffee, mimosas, massages, lounge seating and more. There are only 200 spots available so don’t delay! Make your weekend unforgettable! If you have any additional questions, click here to view our FAQ sheet pertaining specifically to VIP or contact us through the website.




If I am already registered for the rescheduled 2020 race and register for the 2021 race, am I automatically eligible for the Square 2 Square Challenge?


If you are already registered for the 2020 race in November (in person or virtual) and register for the 2021 in March (in person or virtual), you are good to go and do not need to do anything extra to be eligible.





Changes/Refunds

I registered for the Publix Savannah Women's Half & 5K but now I can't participate. Can I receive a refund?


Sorry but unfortunately we cannot issue refunds for the Publix Savannah Women’s Half Marathon & 5K. If you can’t make it to the run, you can still pickup your packet and participant bag, or have it mailed to you. When registering there is a registration insurance option that you can purchase, but please note this only covers your registration for specific reasons. For full details, visit Ticket Guardian’s website or follow the directions on the confirmation email you received from Ticket Guardian when you registered.




I purchased registration insurance, who do I contact to process a claim?


All questions regarding registration insurance must go through Ticket Guardian. Contact Ticket Guardian at (844) 849-4827. You should have received an email from Ticket Guardian when you registered that contains your policy number, which you will need when processing a claim.




I registered but now I cannot participate. Can I transfer my registration to someone else?


Yes, we offer transfers to new participants. Our transfer fee is $15 for all transfers to new participants. Click here to transfer.




I want to change to a different race than the one I originally registered for. How do I change that?


Yes, you can transfer to a different event (half marathon to 5K or vise versa) by visiting our transfer page or by clicking here. Transfers are $15 and if you are upgrading from the 5K to half marathon, you will pay the difference in fees from what you paid for the 5K to what the current price of the half marathon is now. There will be no refunds for downgraded transfers (half marathon to 5K).





Race

Is there a way to stay up to date with the latest news about the Publix Savannah Women's Half & 5K?


The best way to stay up to date on the Savannah Women’s Half Marathon & 5K is to follow our Facebook and twitter accounts. We are always updating the page with information about the race, as well as offering occasional registration discounts to those who follow us. For more information, please visit www.facebook.com/SavannahWomensHalf




Does the Publix Savannah Women's Half Marathon & 5K have a time limit for the course?


Yes, both races have a time limit. Participants of the Half Marathon must complete the course in less than 4 hours. The 5K participants must complete the course in less than 1 hour.




What happens in the case of inclement weather?


Weather The race will be held rain or shine. If there is lightning in the area, the race will either have a delayed start (maximum 30 minute delay) or, depending on the intensity of the weather, be cancelled. The determination will be made by the Event Management staff and local law enforcement to determine the proper action. Legally, the race cannot take place while lightening is in the area for liability reasons. As a reminder, the registration fees are non-refundable and non-transferrable. Lightning Policy Event operations will shut down when lightning is 10 miles out from the event areas. Event operations will not resume until the lightning is 10 miles out moving away from the event areas. Event Management staff will determine this using the Flash to Bang Rule* and weather radar. The Event Management staff and local law enforcement will decide on a course of action to utilize the operational rain plan, delay the event, or cancel the event. Any action will not take place till race morning. *Flash to Bang Rule* is applied by measuring the time (in seconds) between a visual lightning “Flash” and hearing the resulting “Bang”. This time is then divided by a factor of “5” to obtain distance in miles. For example, 50 seconds between “Flash” and “Bang” divided by “5” equals 10 miles.




Where can I find pictures and/or results from the race?


Check out the links below to view your results and your race pictures!! Results: Race Results Photos: Race Photos Please note: Pictures may take a few days to be uploaded to photo website.




Are walkers welcome at the Publix Savannah Women's Half & 5K?


Yes, walkers are welcome at the Savannah Women’s Half Marathon & 5K. We ask that walkers please make sure you enter the correct estimated finish time so that we may place you in the appropriate corral.




Are strollers allowed at the Publix Savannah Women's Half & 5K?


Yes, however it MUST be a jogging stroller. This is for each runner’s safety and to help with pace. Please position yourself appropriately at the start line to limit hazard during the start.




Are dogs allowed at the Publix Savannah Women's Half & 5K?


No, dogs are NOT allowed at the Savannah Women’s Half Marathon & 5K.




Is there an age limit for the Publix Savannah Women's Half & 5K?


Our age groups range from Under 19 to 70 and over. The half marathon has an age limit of 12 and 5K has age limit of 6.




Can I bring my personal music player or phone with me on the course?


Yes, the Savannah Women’s Half Marathon & 5K currently allows the use of personal music players.




How do I return to my car after the race is over?


Forsyth Park is located on the south end of Savannah’s Historic District with plenty of parking in the surrounding area. All of the Historic District falls within a 15 minute walking window of Forsyth Park. Savannah offers plenty of parking options around the city so visit www.savannahga.gov for more information.




Is there space for family members and friends to watch me along the course?


Yes, spectators can watch the race along the route and will be able to cross the route in designated areas when runner traffic is low.




Where do I park for the race?


There are an abundance of parking garages around the city that are a convenient walk from the start and finish line area in Forsyth Park. There is also on street parking available around the city. For more information on race day parking options, please click here >> RACE DAY PARKING




Is the event timed?


Yes. Both the Savannah Women’s Half Marathon & 5K are timed using the Ultramax Timing System. Participants will be able to view their results through our event app or on website after the race at www.SavannahWomensHalf.com. Timing does not start till participants cross the start line.




Is there a charity partner for the Publix Savannah Women's Half & 5K?


Yes, the Savannah Women’s Half Marathon & 5K donates money to multiple charities involved with the event, but our official charity for the race is Girls on the Run of Coastal Georgia. For a list of our charities and how to donate yourself, please click here.




Can I volunteer for the event?


Yes, we have lots of volunteer opportunities available for the race. To volunteer, click here.




I'm coming in from out of town. Where can I go to get information about what there is to do in Savannah?


For more information about Savannah, please go to www.VisitSavannah.com. Here you will find information about transportation and parking as well as information about restaurants, hotels, and activities around the city for you and your family and friends to enjoy. Also, check out our Facebook page www.Facebook.com/VisitSavannahGA and Twitter at www.Twitter.com/VisitSavannah.





Packet Pick-Up

When and where do I pick up my race bib and timing chip?


You can pick up your packet at the Fashion Fitness Expo at Kehoe Iron Works at Trustees’ Garden on November 20, 2020 from 11 a.m. – 7 p.m. Address: Kehoe Iron Works at Trustees’ Garden
660 East Broughton Street
Savannah, GA 31401




Can someone else pick up my race packet for me?


Yes, each participant is allowed to pick up two additional race packets for friends or family. Please provide the following, if possible: Registration confirmation print out
COPY of valid photo ID for the person whose packet the other is picking up




What do I need to bring with me to pick up my packet?


Please provide either your confirmation email or a valid photo ID. Anyone under the age of 18 is not required to show an ID as long as they have a confirmation email.




If I can't make it to the Fashion Fitness Expo on Friday, is there a race day packet pick up option available?


Yes, we will have race day packet pick-up available on race morning at the Solutions tent from 6:15am – 7:15am in Forsyth Park near the start line.




Where do I park for the Fashion Fitness Expo?


We have specific lots available for parking at the Fashion Fitness Expo, as well as on street parking in the area as well. For a detailed map of parking, please click here >> EXPO PARKING





COVID-19

Is there a new date for the 2020 Publix Savannah Women's Half & 5K?


Yes, the new date for the Publix Savannah Women's Half and 5K will now be held on Saturday November 21, 2020.




If I already registered for the April 4, 2020 date do I have to register again for the new date?


No. All participants registration will automatically be transferred to the November 21, 2020 race date.




I already registered for the April 4 date, but can't make it to Savannah in November can I do a virtual race?


Yes! We encourage all those who have already registered or want to register but cannot make it to Savannah on the new date of November 21, 2020 to partcipate in our virtual race option. We will mail out medals, bibs and partcipant gift bags to those who do the vitrual race after the race on November 21, 2020. If you would like to switch to the virtual race option, please email SavWomensHalf@gmail.com




When is the 2021 Publix Savannah Women's Half?


The 2021 Publix Savannah Women's Half will take place on March 27, 2021.




Do I still get my medal, bib and participant gift for the 2020 race?


We will be giving out medals, participants gifts and bibs to participants at the new race date November 21, 2020. Those who cannot make it to Savannah on race day are encouraged to participate in our virtual race option and we will mail out medals, bibs and participant gifts after the race day on November 21, 2020.




I have a VIP registration will that be transferred to the new date?


Yes. We will honor all those who have signed up for the VIP option during the new race date on November 21, 2020.




Why was the Publix Savannah Women's Half & 5K post-poned?


Due to the uncertainty surrounding the coronavirus COVID 19 and its impact on our participants and our community, the Savannah Sports Council decided to suspend the April 4 running of the Publix Savannah Women’s Half Marathon & 5K until November 21, 2020.




What is the new race weekend schedule?


Friday, November 20 - 11 a.m. - 7 p.m. at Kehoe Iron Works at Trustees Garden Saturday, November 21 - Race start time at 7:30 a.m. Sunday, November 22 - Yoga in the Square 9 a.m. - 10 a.m. in Ellis Square




I already booked my hotel, what do I do?


If you booked your accommodations with our official event housing partner GameTime Travel (GTT), please use the CANCEL RESERVATION link found in your GTT Guest Confirmation Email Receipt to cancel and rebook.

If you didn't use our official housing partner then you will have to contact your hotel directly to figure out accommodations / cancellations.




What happens to my registration if the race is cancelled due to COVID-19?


With sensitivity to current world events, we are instituting a "worry free" registration policy for the 2020 and 2021 Publix Savannah Women’s Half Marathon & 5K.

Please note, if the November 21, 2020 or March 21,2021 Publix Savannah Women’s Half Marathon & 5K cannot be conducted due to the COVID-19 Pandemic, all participants will be eligible for a 100% one-time free deferral for any of the Publix Savannah Women’s Half Marathon & 5K’s between 2021-2023. The Publix Savannah Women’s Half Marathon & 5K “no refunds” policy will still be in effect if the 2020 or 2021 Publix Savannah Women’s Half Marathon is not conducted.

  • If the 2020 or 2021 Publix Savannah Women’s Half Marathon & 5K is unable to be conducted in any form, all registrants will be eligible for a voucher that they will be able to redeem for a free entry into one future Publix Savannah Women’s Half Marathon & 5K through the year 2023.

  • A virtual run for 2020 and 2021 (if necessary) will also be offered, but registrants will not be able to choose both the virtual run and the deferral.

  • The event’s “no refunds” policy will still be in effect, as we are still unable to offer any refunds for any reason.

  • The voucher will be assigned to the registered participant and can only be redeemed by that participant, it cannot be transferred to another person except through the normal transfer option which has a $15 fee.

  • Vouchers are only for REGISTERED participants of the 2020 and 2021 events. If you have previously registered for the 2020 or 2021 event you are automatically included in this program.

  • Any event add-ons such as the VIP Program that a registrant has attached to their registration will not be included and you will receive a refund for that purchase.

  • If the Publix Savannah Women’s Half Marathon & 5K is conducted for either year, no vouchers will be offered for that year.

If the race is cancelled on the morning of November 21 or March 27 due to weather, the normal cancellation policy will apply and no deferrals will be offered for future races.





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